For introductory courses in Information Systems or Management Information Systems.

Connect essential MIS concepts to everyday life

Essentials of MIS is an in-depth look at how today's businesses use information technologies and systems to achieve their corporate objectives. Current real-world business cases illustrate how companies have identified, and ultimately solved, key business challenges using information systems and technologies. Through the use of Essentials of MIS, students will be able to participate in, and even lead, management discussions of information systems for a firm.

The 13th Edition consists of 12 chapters with hands-on projects that cover the most essential topics in MIS. In addition to the core text, this edition includes a Video Case Package consisting of 28 video case studies and 10 instructional videos to illustrate business uses of information systems, explain new technologies, and explore concepts. The knowledge and information in this book will be most valuable to students -  regardless of major -  throughout their business careers. 

Preface

I.  Information Systems in the Digital Age  

1. Business Information Systems in Your Career

2. Global E-business and Collaboration  

3. Achieving Competitive Advantage with Information Systems  

4. Ethical and Social Issues in Information Systems

II.  Information Technology Infrastructure

5. IT Infrastructure: Hardware and Software

6. Foundations of Business Intelligence: Databases and Information Management 

7. Telecommunications, the Internet, and Wireless Technology  

8. Securing Information Systems

III. Key System Applications for the Digital Age

9. Achieving Operational Excellence and Customer Intimacy: Enterprise Applications  

10. E-commerce: Digital Markets, Digital Goods

11. Improving Decision Making and Managing Knowledge     

IV. Building and Managing Systems

12. Building Information Systems and Managing Projects

Glossary

Subject Index